Our e-commerce solution provider is FINE ART AMERICA. Established in 2006. Fine Art America (FAA) is the world’s largest art marketplace and print-on-demand technology company. FAA is an independent company supporting hundreds of thousands of independent artists. Once you place the order in our website:
FAA fulfill orders from 16 manufacturing centres located in five different countries running 24/7. Your order will be manufactured at the location nearest to you in order to minimize delivery times and shipping costs.
Download orders are available immediately, and print orders will be shipped in 8 business days or less; FAA will email you to confirm that the order has shipped. Delivery time depends of course on which shipping option you chose, and FAA will provide you with the links needed to track your package.
Satisfaction Guarantee – Refund Policy
100% money-back guarantee.
Fine Art America return policy is very simple:
If you’re not happy with a purchase that you made for any reason, you can return it to Fine Art America within 30 days of the order date. As soon as it arrives, we’ll issue a full refund for the entire purchase price. Please note – Fine Art America does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality. Fine Art America sells thousands of pieces of artwork each month – all with a 100% money-back guarantee.
If you’ve hesitated to purchase artwork online in the past, why not give us a try? You have nothing to lose!
Customer Service
Do you ship worldwide?
Yes. Fine Art America (FAA), our print partner ships all over the world. Fine Art America have manufacturing facilities located in five different countries. If you can receive a package via UPS or FedEx, then FAA can ship to you!
When will my order ship?
Products require 2 – 8 business days to print and manufacture before shipping, depending on the product. You can see the specific lead time for each product when viewing the product on our website. Products will ship from the manufacturing facility located nearest to your destination address. Please note – even if you select “overnight” as your shipping method, we still need the time (above) to actually print, assemble, and package your order. Everything at Fine Art America is printed and manufactured “on demand”. We don’t have any ready-to-ship products sitting on our shelves.
What is your cancellation / return policy?
If you’re not happy with a purchase that you made for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, Fine Art America will issue a full refund for the entire purchase price. Please note – Fine Art America does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.
Order status?
As soon as your order ships, FAA will send you an e-mail confirmation with a tracking number included in the e-mail. We send the e-mail to the e-mail address that you provided when you placed your order. If you want to check on the status of your order at any time, just login to your account.
